Transforming Organizations
Through Digital & AI Excellence
Guiding global enterprises like ABB, BT, Linde, EY, and IAG through customer-centric transformation programs that deliver measurable results.
Bridging Strategy and Execution
I help organizations navigate the complex landscape of digital and AI transformation, ensuring that technology investments align with business objectives and deliver tangible value.
Based in the west of Ireland, I work with global enterprises to design and implement customer-centric transformation programs that drive sustainable growth.
My approach combines strategic clarity with operational excellence, focusing on the critical success factors that make transformation initiatives thrive rather than merely survive.
Customer-Centric Focus
Every transformation program must serve your customers better. I ensure functionalities align with core business targets like relationship building and experience improvement.
AI & Organization Optimization
Combining artificial intelligence with organizational optimization creates transformation programs that are both technologically advanced and humanly sustainable.
Areas of Expertise
Specialized capabilities that drive successful transformation outcomes for global enterprises.
Digital Transformation
Designing and implementing comprehensive digital strategies that modernize operations, enhance customer experiences, and drive competitive advantage.
AI Integration
Guiding organizations through AI adoption with practical, value-driven approaches that balance innovation with operational reality.
Customer Experience
Building transformation programs around customer needs, ensuring every initiative strengthens relationships and improves satisfaction.
Change Leadership
Leading complex organizational change initiatives with clear communication, stakeholder alignment, and sustainable implementation strategies.
Business Strategy
Aligning technology investments with business objectives through clear strategic planning and rigorous prioritization frameworks.
Operational Excellence
Optimizing processes and systems to deliver efficiency gains while maintaining focus on quality and customer value.
Trusted by Global Leaders
Delivering transformation excellence for organizations that shape industries worldwide.
ABB
Industrial TechnologyLeading digital transformation initiatives across global operations, focusing on customer experience enhancement and operational efficiency.
BT
TelecommunicationsGuiding large-scale transformation programs that modernize service delivery and strengthen customer relationships.
Linde
Industrial Gases & EngineeringImplementing AI-driven solutions to optimize operations and improve customer service across international markets.
EY
Professional ServicesSupporting strategic transformation initiatives that enhance client delivery and internal operational excellence.
IAG
AviationDriving customer-centric digital programs that transform passenger experience and operational capabilities.
What Sets My Approach Apart
I combine strategic clarity with operational excellence, ensuring transformation programs deliver real business value rather than just technological change.
Business objectives drive every decision
Resources aligned with priorities
Transformation that serves your customers
Let's Start a Conversation
Whether you're beginning a transformation journey or looking to accelerate an existing program, I'd be glad to explore how I can help.
Prefer to email directly?
[email protected]